At DGLogik, we listen. Have an idea for a new feature that will enhance your experience using DGLux? You can submit a feature request without ever leaving the DGLux environment. Utilizing the built-in "Submit Feedback" functionality, your request gets logged into our ticketing system to ensure that your input receives the utmost attention for review and scheduling for implementation into DGLux.

If you happen to hit a stumbling block or a hurdle utilizing DGLux, something that may happen due to the sophistication of the feature-set that is built into the platform, we are here to help. With a constant direct connection to our support personnel, you can submit your questions right from DGLux. In doing so, a screenshot of your dashboard along with your comments and questions get sent to our experts so that they can assist you right away. We pride ourselves in having the fastest response times in the industry, so you can be sure you are in good hands.

On the rare occasion that you may happen to find a bug or defect within DGLux, by submitting a report to us utilizing the built-in "Submit Feedback" functionality, your bug report gets logged directly into our ticketing system for immediate review and resolution. When a bug report is submitted, all of the pertinent information is sent directly to our technical team to help them identify the issue and implement a fix right away. You can track your ticket through the resolution lifecycle via our support system, you will also receive emails with updates and status of your ticket.

When you need to speak to a person to help answer your inquiry, feel free to contact us at +1 (415) 422-9920. Our phone support is available Monday - Friday from 9:00AM to 5:00PM PST. We are happy to answer any technical or business related questions for you.

Wether you have a question about DGLux or just feel like you want to exchange thoughts on technology in general, feel free to send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . Our email support is 24x7, so even if you feel the urge to talk at 3:00am, there will always be someone available to reply.

We offer support packages including a set number of hours for you to become DG Certified! Contact us today to learn the best practices, keyboard shortcuts and how to utilize the latest features so that you can quite literally, "App Yourself!"